How Can An Ivr Service Create Ease In Business?
December 17, 2022 ⚊ 1 Min read ⚊ Views 69 ⚊ TECHNOLOGYIVR (Interactive Voice Response) is an automated cloud-based telephone technology. It allows a business to offer communication without direct interaction with the customers. It offers responses through different options. The options include pre-recorded voice-over, and routing to specific departments or specialists. With IVR solution a customer can directly connect them to the department or agent without repeatedly dialing numbers. IVR services in India are popular as it answers the FAQs of the customers while enhancing customer support.
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